I’m proud and excited to announce that today marks the start of the new contract for the delivery of the National Careers Service within the North West.
As always, the Growth Company will ensure that the service continues to provide high quality, personalised careers advice and guidance that makes a real impact on the lives of our customers.
The new contract brings in a number of changes which will help us to deliver an even better service:
- Consolidated geographical areas covering Greater Manchester, Lancashire, the Liverpool City Region, Cheshire and Warrington will allow us to focus on building strong local partnerships.
- Over the course of the contract, we’ll introduce new digital innovations that will improve customer journeys, increase awareness of the service and drive referrals.
- We’ve updated our priority groups to focus our efforts on those customers who are the hardest to reach, and who are often in most need of our support.
- An increased emphasis on labour market intelligence will give our advisers a competitive edge and allow our customers to make smart choices about their career moves.
I’d like to extend my thanks to everyone who has contributed to making the National Careers Service a success so far – I’m confident we can change even more lives over the next three years.